End User Digital Adoption and Experience Specialist m/f/d

End User Digital Adoption and Experience Specialist m/f/d

Mannheimmit BerufserfahrungVollzeit ab sofortVeröffentlicht am 29.08.2019

End User Digital Adoption and Experience Specialist m/f/d

Location: Mannheim, Baden-Wurttemberg, Germany

Job Function: Information Technology

Job Reference Code: DE69243068

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

We are looking to appoint an End User Digital Adoption and Experience Specialist who will join an international team responsible for providing professional information systems assistance for employees within the company, covering everything from Office 365 and Skype for Business to Outlook and Salesforce. Are you a tech-savvy team player with a service-driven mentality? Do you have the skills needed to contribute to our global end user experience strategy and implement it in the assigned country? Let's write the future. Together.


  • Execute end user strategy in support of end user adoption and experience activities and contribute to development of overall PG IS strategy
  • Work in close collaboration with peers and other IS leads to contribute to overall end user experience strategy
  • Support adoption and training in country/region/business line of PG IS Solutions
  • Implement project-related tasks in accordance with overall strategy and engage with users to provide professional assistance
  • Provide feedback with regard to end user experience and adoption of IT tools
  • Manage assigned budget effectively and deliver results within agreed schedules and budgets


  • Solid Bachelor's degree in Business Administration, Human Resources, Hospitality, or Education, complemented by well-developed IS skills
  • 5 – 8 years' experience in a cross-functional environment as well as a proven track record of managing projects, including adoption programs
  • Excellent working knowledge of Office 365 (especially Word, Excel, and PowerPoint) and SharePoint as well as learning technologies, design tools, and web conferencing applications
  • Proficiency in the use of different operating systems such as Windows 10 and macOS
  • Passion for new technology, finely honed communication skills, and extroverted personality with hands-on approach and the ability to build relationships and network
  • High degree of flexibility (minimal travel required), excellent presentation skills, and the ability to communicate across all levels
  • Fluent command of English and German, both written and spoken, preferably complemented by additional language skills

Additional information

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

Diesen Job persönlich empfehlen:

  • 68309 Mannheim
  • Deutschland
Veröffentlicht: 29.08.2019

Karrierestufe: mit Berufserfahrung