IT-Service Engineer Desktop Support (f/m)

IT-Service Engineer Desktop Support (f/m)

AUTO1.com GmbH
Vollzeit ab sofort
Jetzt Online bewerben

IT-Service Engineer Desktop Support (f/m)

Bergmannstraße, Berlin, Germany

Full-time

Company Description

AUTO1 Group is Europe’s leading multi-sided platform for the used car sector. We lead business activities in more than 30 countries worldwide. By connecting buyers and sellers through technology we enable dealers and consumers to trade seamlessly throughout Europe. AUTO1 Group owns business units like AUTO1.com, Autohero.com and wirkaufendeinauto.de.

Job Description

What you can expect:

  • You are responsible for on-site support, order execution and consulting for front-end components (standard communication software, applications, workstation computers, printers, peripherals)
  • You are responsible for the standardized backend systems (servers, applications) according to installation instructions and guidelines; (telephony) immediate help in the event of hardware and software problems (hotline function).
  • You are responsible for the computer operation in the workplace environment (including client, printer, scanner, etc.); Performing the tasks from preparing the systems to delivering the results as instructed.
  • You will be able to deliver high quality Computer Workplace Support for Win and Mac OSX, iOS, Android etc., User HelpDesk (Ticket System), Planning, Assuring and Optimizing their Service Quality in the Category Problem-, and Change Management with global Focus.
  • You ensure to schedule appointments in a framework of Task / and Project work.
  • You are an Influencer for successful professional communication and collaboration with our Customers.

What you should bring:

  • You have Interest to work in NEW to built Service Domain “IT- Workplace”, (CIT-OGW).
  • You have at least 6+ years Experience in Global Organisation with Solutions, Vendors, Hard-, Software and Applications and Cloud.
  • You have 2 to 3+ years Experience as an IT-Service Manager with personal Responsibility in globally oriented Organization.
  • You provide strategic and technical direction over major initiatives and architectures. You understand the needs of the business, and are responsible for major business initiatives and technical innovations.
  • You typically serve as the right-hand to Department Head, and flawlessly execute complicated technology designs and solutions with no oversight.
  • You have strong Experience in Corporate-IT, Hard-, Software Solutions, Vendors Knowledge, Change Support and in Management for Service Providers with Problem- and Change Management.
  • You have strong Experience in following Vendors: vmware, virtual Desktop Solutions, lenovo, Apple, Microsoft, Google, AWS, JMF (Casper Suite).
  • You are a professional respectable and trustworthy person for your global Team.
  • You are a very good leader, influencer, communications partner and Sparring partner.
  • You are performance-oriented, highly motivated to organize your Team with very good fundamentals in social competence & methodological skills.

What you will get:

  • Technical excellence - You will join a high profile and fun team surrounded by technology
  • Innovative culture - You will work on previously unsolved challenges and experiment with new technologies
  • Real impact - Your work will enable our business success and disrupt the car industry
  • Benefits package - You will take advantage of our employee pension scheme, discounts on different services (gym, public transport, leisure activities...), regular team-events (international nights, bowling, karaoke...)
  • Success story - Your friends and family will be able to google your employer with “billion dollar startup club”

Sounds interesting?

Upload your CV with a note of your salary expectations. Bazi Nzirubusa is looking forward to your application.

Jetzt Online bewerben
Kontakt

Herr Bazi Nzirubusa

http://www.auto1.com

+49 30 201 638 - 2051

Bergmannstrasse 72
10961 Berlin
Deutschland

Veröffentlicht: 11.10.2018

Berufserfahrung: mit Berufserfahrung, Manager/in mit Personalverantwortung
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