CRM Solution Designer (m/f)

CRM Solution Designer (m/f)

E.ON Business Services
Vollzeit ab sofort

Our Business IT Customer Solutions department within E.ON Business Services in Essen is looking for a

CRM Solution Designer (m/f)


  • Advising the departments on the use of MS Dynamics CRM solutions
  • Clarification and detailing of business requirements in the CRM environment in close cooperation with the specialist departments and external providers
  • Development of sustainable solutions designs for the implementation of business requirements
  • Content management of the technical implementation for internal and external service providers
  • Customizing of the corresponding systems and control of implementation by external service providers
  • Responsibility for sustainable application lifecycle management for the corresponding CRM systems
  • Active participation in "Incidents & Problems" in relation to the corresponding applications to find solutions as quickly as possible


  • Study of computer science or comparable education
  • Excellent technological knowledge of MS Dynamics Online (exceeding customizing and PPT level)
  • Extensive experience in solution design for MS Dynamics Online
  • Sound technical and process knowledge regarding the use of MS Dynamics Online
  • Strong knowledge and interest for new technologies and changing business environments
  • Experience in cooperation with external partners for the further development of CRM solutions
  • Excellent communication and presentation skills in English.
  • German language a plus. Training provided
  • High willingness to travel

What we offer

  • Cloud focussed IT strategy
  • The advantage of ever new projects and experience like in consulting with the stability of a corporation
  • Focus on iterative delivery, mostly Scrum-based
  • Flex time account and paid travel time
  • Company pension scheme
  • Exclusive employee discounts (e.g. car leasing discount)
  • Family Service (help with finding kinder garden, elder care, holiday entertainment)
  • Subsidized canteen
  • Business travel (>50km) in first class by train
  • Very good working atmosphere (informal "du", colloquial atmosphere)

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

E.ON is a privately-owned international energy company. Our 40,000 colleagues in 13 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions.

E.ON Business Services

E.ON Business Services (EBS) is the IT function of E.ON SE, an international, privately owned energy supplier that focuses on renewables, energy networks and customer solutions. Employing around 1,800 employees, EBS is steering the E.ON Group-wide IT and is internationally active across all E.ON sites. EBS is headquartered in Hanover, Germany.


Be a part of the department Business IT Customer Solutions. We are responsible for the IT of Germany Sales and central marketing. We offer the opportunity to shape the "Energiewende". Our Dynamics CRM team focusses on our new solution business like Solar, eMobility or Heating.

At a glance

Reference no: 82662 Contract term: Permanent Working hours: Full time


45131 Essen