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Technical Product Specialist (m/f) – Excavator

Technical Product Specialist (m/f) – Excavator

Volvo Construction Equipment Germany GmbH
Vollzeit ab sofort

Volvo Construction Equipment is one of the world’s leading manufacturers of construction equipment such as wheel loaders, excavators, articulated haulers, road development equipment and compact equipment. Production facilities are located in Europe, Asia, North America and Latin America.

Volvo Construction Equipment, Sales & Marketing, Region EMEA is looking for a

Technical Product Specialist (m/f) – Excavator

In this position you actively support appointed dealers in their daily product support towards end customers. The position is located in Konz and requires frequent travel within Region EMEA.

Main Tasks and Responsibilities:

  • Support our dealers with solutions for technical matters based on a world-wide product experience
  • Build up detailed cases of major technical issues from the markets, report them internally and introduce them through the product maintenance feedback process
  • Conduct regular documented field visits including field follow-up on technical problems and solutions, as well as urgent trouble shooting activities at dealer’s or customer’s site
  • Preparation of material and participation in annual conferences with dealers
  • Proof reading of technical documentations Provide technical expertise to the Warranty Department

Your Profile

  • Technical or Commercial degree and/or corresponding working experience
  • Knowledge on hydraulics, electrics & engine components
  • Profound understanding of construction equipment business and products and EMEA markets
  • Strong commercial mindset
  • Good communication and networking skills
  • Fluent spoken and written English
  • Ability to work in a cross-functional and cross-border organization
  • Willingness to travel frequently within Region EMEA

54329 Konz