SmartMunk offers online software for optimizing customer relationship. The startup has specialized on developing and marketing intelligent software as service solutions for co-creation and text analysis. SmartMunk’s software supports marketing, sales and new product development in companies. Big text data (e.g. from customer feedback) will be condensed semantically and displayed in concise visual analyses to let you easily read the «story» at one sight. SmartMunk`s intuitive software tools show what’s really on customer’s mind and are well proven in practice. We call this «Voice-of-the-Customer Intelligence». Anyone who uses SmartMunk’s products gains essential competitive advantages: Listen and understand your customers will help to make customers happy and will lead to better deals.